Description
Shipping & Delivery
Delivery
Our products are available for shipping exclusively within mainland UK. All orders over £100 will receive free shipping. Orders under £100 will incur a £2.99 shipping fee.
After placing your order, if the item is in stock and ready for dispatch, we’ll ship your order within 5 working days. Tracking details will be emailed to you within 24 hours of dispatch. If you haven’t received tracking information within 6 working days, please contact us at support@nirohome.com for assistance.
Kindly note that some of our products are handcrafted upon order, which may extend dispatch times. Each product page provides an estimated delivery date to give you an approximate time frame for arrival.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
For returns due to a change of mind, customers are responsible for the cost of returning the item to us. We suggest using a signed-for courier service that offers proof of delivery. However, if the item is faulty, we will arrange collection and cover the return postage fees.
View our full returns policy here.
Description
Shipping & Delivery
